Description

Geo-Resilient SIP Trunk Including Calls

• A SIP Trunk is a connection between your PBX and the Public Switched Telephone Network
• Each SIP Trunk allows 1 call in or out of your system at any time
• You need to choose the correct number of SIP trunks to match your needs and to go with your PBX Sim Call License Level
• As a rule of thumb, 1 simultaneous call per 3-4 extensions is sufficient, i.e. a company with 50 extensions would need 16 SIP Trunks
• Our SIP trunks are provided with a backup connection in a separate data centre, which is located in a different geographical location to the primary connection for resilience

Terms

• A Setup Charge equivalent to the cost of the first month applies for new connections
  
• No Minimum Term
• 30-days notice to cancel
• Fair Usage Policy Applies

Fair Usage Policy

• Unlimited calls to UK landline numbers starting 01, 02, and standard UK mobile numbers only (excluding 070 and 076).
• Excludes calls to the Channel Islands, dial-up internet, indirect access, premium mobile services & all other numbers.
• The maximum call time is 60 minutes per call. Service must be applied on all SIP Trunks supplied.
• This service must not be used in conjunction with any automated dialling services, or where outgoing traffic exceeds 75% of the entire traffic volume and mobile traffic must not account for more than 50% of the entire traffic volume.
• The service can be removed / modified at any time if the provider feels that the traffic profile is outside of the good intention to which the service is provided or that the continual use of the service within the current profile may place the suppliers service and or resources at risk of providing a reduced capacity service to other clients